YOUR NEXT LEVEL STARTS HERE.Play responsibly 18+
Register
YOUR INFORMATION

How VF handles website enquiries and chat.

The information you submit, the browser cookie used by chat and how to ask about a support record.

Published by VFUpdated
THE ESSENTIALS

What information does VF receive?

Registration sends the details you enter to VF’s support system. Chat sends your messages with a conversation identifier. Requests can also include the source website, page path, IP address and browser information. You can browse the guides without submitting a registration form.

Information from registration and chat

The website forwards enquiries and chat to the 5tingfuture support system used by VF. Page query parameters are stripped from the forwarded page URL. Hosting services may separately process technical request data needed to serve and protect the website.

Information handled by the support features
FeatureInformationPurpose
RegistrationName, country, calling code, phone number, selected contact details, optional platform and message.Receive the enquiry and enable follow-up.
ChatMessages, conversation identifier and message timing.Keep the conversation together and display replies.
Technical contextSource website, page path, IP address, browser details and location headers where supplied by hosting.Provide context for the request and its source.

Your choices and correction requests

Registration is optional. Submit only the contact information needed for the enquiry, and never send passwords, verification codes, payment details or identity documents through these features.

To ask about a submitted record, request a correction or request deletion, contact VF and include the registration reference or enough non-sensitive detail to identify the conversation. Support may need to confirm that the request concerns your information. This page does not promise a fixed backend retention period or an automatic deletion deadline.

Hosting, tracking and external websites

This website is hosted using Vercel, and support submissions are processed through 5tingfuture. No optional advertising or analytics scripts have been added in this website release.

Links to platforms or reference organisations lead to separate websites. Their cookies, forms and privacy practices are controlled by those services. Read their information before submitting details there.

QUESTIONS & ANSWERS

Privacy questions

Does starting a new chat delete the old chat?

No. It starts a separate conversation for this browser. Contact VF if you want to ask about or request deletion of an earlier support record.

Is the chat cookie a login to my game account?

No. It identifies a VF support conversation only. It does not authenticate you to a gaming platform.